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ShailajTechnologies

IT Services

Technology consulting, software development, infrastructure, managed services, and technical support. Each engagement is scoped to the work you describe.

Use this page when you need technology work carried out, rather than a person added to your own team. If the need is people rather than a delivered service, see IT staffing or staff augmentation.

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IT Consulting

IT consulting is for organisations that need a considered view before work starts, or while a programme is already underway. We look at the requirement you describe and outline how it could be handled through services, staffing, or outsourcing.

This can include

  • Review of a technology requirement
  • Options for carrying out the work
  • Input on services, staffing, or outsourcing
  • A written outline of a proposed engagement

Software Development

Software development covers applications built for a business purpose, and changes to software a team already relies on. The scope is agreed before work starts, so the result can be reviewed against that brief.

This can include

  • Business applications
  • Web applications
  • Changes and additions to existing software
  • Support after a release, when that is part of the agreement

Cloud & Infrastructure

Cloud and infrastructure work covers the environments that applications and teams depend on. We discuss what needs to be set up, changed, or looked after, and propose an engagement for that scope.

This can include

  • Cloud environment setup and change
  • Server and workplace infrastructure
  • Network-related technology work
  • A clear description of how an environment is organised

Managed IT Services

Managed IT services are for organisations that want a continuing arrangement rather than a one-off project. The systems and tasks in scope are named up front, and day-to-day contact stays with our team.

This can include

  • Ongoing care of an agreed set of systems
  • Routine maintenance
  • A named way to raise issues
  • Coordination of day-to-day technology tasks in scope

Technical Support

Technical support helps people and systems keep moving. It can stand alone, or sit alongside development, infrastructure, or a staffing arrangement.

This can include

  • Support for users and systems
  • Help with incidents and requests
  • Guidance on common technical problems
  • Additional support capacity for an existing team

Tell us what you need

Whether you are reviewing a vendor, planning a project, or looking for technology professionals, start with a conversation.

Talk to Our Team